Child Safety Standards
At Align Matrimony, we are committed to maintaining a safe and secure environment for all users. We strictly prohibit any form of Child Sexual Abuse and Exploitation (CSAE) and take strong measures to prevent, detect, and address such content.
1. Zero Tolerance for CSAE and CSAM
We do not allow any content or behavior that:
- Sexually exploits, abuses, or endangers children.
- Involves the grooming, sextortion, trafficking, or sexual exploitation of minors.
- Includes Child Sexual Abuse Material (CSAM), which is illegal and strictly prohibited.
Any violation of this policy will result in immediate account suspension, content removal, and reporting to relevant authorities.
2. In-App Reporting & User Feedback Mechanism
We encourage users to report any suspicious or inappropriate activity related to child safety. Users can report concerns through:
- In-App Support: Available under [Profile > Support], redirecting to our official email support@alignmatrimony.com.
- Email Contact: Directly send reports to support@alignmatrimony.com with details of the violation.
All reports are reviewed promptly, and appropriate action is taken as per legal and policy guidelines.
3. Preventive Measures & Compliance
To ensure the safety of children on our platform, we implement the following measures:
- Strict Age Restrictions: Our app is intended for users aged 18 and above.
- User Verification & Moderation:
- Profile verification and AI-based monitoring for suspicious activity.
- Regular audits to detect and remove inappropriate content.
- Policy Compliance: We comply with all applicable child safety laws, including global CSAE prevention guidelines.
4. Handling Child Sexual Abuse Material (CSAM)
If CSAM is detected or reported in our app, we take the following actions:
- Immediate content removal and user suspension.
- Reporting to law enforcement and child protection organizations, as per legal obligations.
- Collaboration with authorities to prevent further harm.
5. Contact Us
For questions about this child safety policy or your dealings with our app, please contact us at support@alignmatrimony.com.